Frequently Asked Questions

There’s no point in me talking to you. I only drink and do drugs at the weekend and I don’t want to quit.

You can talk to us about your drug use. We will listen to you and help you make informed choices, not just about drugs and alcohol but also about your health, your relationships, your home life, and your school.

You will tell my parents and the police.

We will support you in your decisions and will explore the benefits of involving parents. However we will understand if there are reasons why you don’t want your parents involved.

We respect your right to privacy. Everything you tell us will be kept confidential. However, there may be rare occasions when we may have to talk to other services. We will make sure you understand when we may have to break confidentiality for your safety and that of others.

You will think I am stupid and won’t understand me.

We respect you for who you are. We are here to listen and support you. We will not judge you. We are willing to be flexible to meet your needs. Everyone in the team has a lot of experience of working with young people like you.

Can someone come with me?

Yes. You can choose if you want to meet with one of our team alone, or bring along a friend, a member of your family, a carer or keyworker. It’s up to you to decide.

What if someone sees me coming out of your office?

You don’t have to come to our offices, we can meet you somewhere else, like a café or school.

My mate is messing around with drugs. What can I do?

You can call us in confidence and talk about your concerns. We can meet with you and your friend. We can give you information and support.

Someone at home is drinking a lot and it’s upsetting me.

Give us a text or a quick call and we will get back to you. We can help you to find ways to cope with your situation and move forward with confidence.

What should I do if I suspect someone I care about is using drugs and alcohol?

It’s always good to start by talking to someone you trust; a youth worker, a teacher or a trusted family member. You could try to find some information about drugs and alcohol; their effects and risks. You could then advise your loved one to do the same and encourage them to call us at Wolverhampton 360.

Supporting someone using drugs or alcohol can be tough so contact us and ask for support for yourself if you are struggling to cope.